Event Info






The last 12 months have been incredibly active for Oracle CRM solutions:

  • We successfully launched Fusion CRM, now recognized by analysts as a leader and delivering, quarter after quarter, breathtaking new features and functions.

  • We completed the acquisition of RightNow, the undisputed leader in Cloud based Customer Service Solutions.

  • We acquired Vitrue and Collective Intellect, two market leading Social Media Marketing and Monitoring solutions.

  • We enriched our existing CRM product portfolio with new process, UI’s and integration tools, etc.

In parallel, Oracle is launching a number of exciting partner programs, aiming to maximize your benefits when dealing with Oracle CRM solutions:

  • A Rapid Start Specialization program to help you configuring and deploying Oracle Cloud based applications

  • A new Reseller program for Oracle Cloud Based solutions

  • An ISV program for you to monetize your Fusion Application specifically developed add-on’s

  • Several training and enablement offerings in order to accelerate your specialization. 

In order to update you on these CRM solutions and related partner programs, we are pleased to invite you to join an exclusive Oracle CRM and CX Sales Readiness training event.

During this one day session designed for Oracle Partner's CRM team managers, principals, sales professionals and CRM consultants, you will undercover the unique selling points of Oracle CRM solutions and be able to plan your business accordingly, leveraging the new Partner Programs.


Friday, 1st of February 2013

Oracle Netherland
Hertogswetering 163-167
3543 AS Utrecht

Click on the red tab above to registrate






09:00 - 09:15

Opening & Welcome

09:15 - 09:45

Oracle CRM Strategy

09:45 - 10:30

CX (Customer Experience) overview

10:30 - 11:00

RightNow overview

11:00 - 11:30

SRM Overview

11:30 - 12:00

CX solutions Partner Programs (training, specialization, etc.)

12:00 - 13:00


13:00 - 14:30

Fusion CRM update (last releases, roadmap, successes, etc.)

14:30 - 15:00

Oracle CRM Sales Playbooks

15:00 - 16:00

Fusion CRM Partnerships Programs update (training, specialization, demo environments, resell, ISV’s, …)


Closing and networking drinks


For further information please contact dick.de.voogt@oracle.com.


Charles Billar

Oracle Alliances & channels Benelux


Dick de Voogt

Oracle Alliances & channels Benelux


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